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How to set up the Amazon connection

This article explains the necessary steps to set up the synchronization of your Amazon account with your Stockagile account.

Currently, the connection only synchronizes the stock of products, their prices, orders and returns. If you want to know more about synchronization, click on How Amazon - Stockagile sync works.

Steps to connect Amazon with Stockagile

  1. Go to the "Channels" section, located inside the "Ecommerce" module (on the left side menu).

  2. Create a new channel/page clicking on "New page" (top right of the screen) and select the required Amazon marketplace (EUROPE ES or US).
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  3. Complete all required fields to create the new channel/page (the fields marked with an asterisk) and click on "Save":

    • Name*: will be used to identify the channel within Stockagile.

    • Stock warehouses*: here you will determine from which warehouses the stock will come from.

    • Warehouse*: this will be the main warehouse of the channel.

    • Default fulfillment creation policy: you can choose between the following options:

      • Assign order to channel warehouse: stock will be discounted, by default, from the main warehouse associated with the channel. If the assigned warehouse does not have enough stock to cover the order, this option may generate negative stock in some products. Later, you can regularize the stock through transfers from other warehouses.

      • Assign order to the warehouse that has more stocks: the stock will be discounted from the warehouse that has the most units available for the products in the order. If the assigned warehouse does not have enough stock to cover the order, this option may generate negative stock for some products. If you do not want to hold negative stock, you will need to make a transfer from another warehouse to compensate.

      • Assign Order by Warehouse identifier: automatically assign orders to the corresponding warehouse using the relationship between Shopify locations and warehouses configured in Stockagile. This functionality requires prior configuration. If you want to activate it, you can contact the support team.

      • Split the order among the warehouses with the most stock: distribute the units of the order among the warehouses with the greatest availability of stock for each product, always prioritizing those with the most stock.

      • Split order across warehouses by priority: assign the order to the warehouses that can cover all or most of the order, following the priority order defined for each warehouse in the LOCATIONS section. If no warehouse has enough stock to completely cover the order, it will be assigned according to the established priority order.

    • Default payment method.

    • Ticket configuration*: you will be able to choose which ticket template will be associated to the channel, if more than one template is configured.

    • Order serial number*: you can create a specific serial number in the Configuration section.

    • Price level*: you can also create a specific one for this ecommerce.

  4. Once the channel is created, click on "Reconnect with Amazon"

  5. When you click on "Reconnect to Amazon", you will be redirected to a new page on Amazon, from which you will have to enter the login credentials of the account, in order to give Stockagile permission to manage the Amazon stock. Once the credentials have been entered, you will be redirected back to the Stockagile panel and the channel will be successfully connected.

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