In the world of ecommerce, efficiency in order management and shipping processes is crucial to maintaining customer satisfaction and optimizing logistical operations. Stockagile integrates with Sendcloud to provide a robust and easy solution for labeling and shipping orders.

With this integration, you can manage your shipments directly from Stockagile, automating the creation of shipping labels and selecting the best carriers according to your needs. This functionality not only simplifies the shipping process but also ensures that your customers receive their products quickly and efficiently.

Next, we will show you how to use this powerful tool to improve your shipping management and take your ecommerce to the next level.

Requirements for Labeling and Shipping Orders

The user must have the role of OWNER or ECOMMERCE MANAGER. You can see the different types of roles in the section Create or Edit a User.
Have the integration with Sendcloud configured.

Steps to Label Your Orders in Bulk

Go to the sidebar menu and click on ECOMMERCE > Orders.
You will then see the list of orders you have received through the different online channels connected to Stockagile in the "Collected" tab.
Select orders from the same location that you want to label.
Click on the Sendcloud icon at the top right of the list.
A pop-up window will open where you can:
- Volumetric Weight: Enable/disable whether to use the box weight or the product weight.
- Print Delivery Notes: Print delivery notes along with the label.
- Package: Select the package in which the products of your order will go.
- Shipping Method: Select whether to use the shipping rules configured in Sendcloud or the shipping method from the order.
Once all the label configuration is selected, click on "Generate Labels".
When the labels have been generated, if you have a connected printer, they will be printed directly. Otherwise, if you have configured the system printer, a pop-up window will open with these.
Once the labels are printed and the information of your orders is sent, they will move to the "Prepared" tab.

Step 4: Order selection and activated Sendcloud icon

Step 5: Pop-up window to generate labels

Step 7: Pop-up window with delivery notes and labels

View of information sent and updated correctly to Sendcloud

Steps to Ship Your Orders with Sendcloud

Go to the side menu and click on ECOMMERCE > Orders.
You will then see the list of orders you have received from the various online channels connected to Stockagile in the "Prepared" tab.
Prepare the products of your orders as needed or go directly to the "Picked" tab.
Next, click on the order you want to ship.
Inside the delivery you want to prepare, click on the three dots next to the pick and ship buttons.
A dropdown menu will open where you should select "Label with Sendcloud".
- ⚠️ Note: To label with Sendcloud, if there is no customer assigned to the sale, any information is missing, or the shipping boxes are not well configured, it will not be possible to label with Sendcloud.
The delivery edit mode will open where you can:
- Select the quantities of the product to prepare.
- Create or indicate the packages in which the product will go.
  - In "Shipping Boxes" you must click on the "+" to indicate the package.
- Enter the weight of the products.
  - This option will only be activated if "Use Actual Weight" is selected, otherwise, the volumetric weight of the shipping box will be used.
- Print delivery notes and labels: select this option to print delivery notes along with the labels.
- Automatically print labels: prints the labels automatically without clicking the "Label with Sendcloud" button once all products are marked as picked and a shipping box has been scanned.
- Use volumetric weight: when activated, the product weight is not used, but a calculation based on the dimensions of the boxes used in the shipment.
Once all actions are filled in and boxes are completed, click "Label with Sendcloud", and Stockagile will print the label if you have the option activated.
Additionally, you will see the Sendcloud reference number and have direct access to the order for management.
The order will move to the "Prepared" tab and once the status changes to shipped, it will automatically move to the "Finished" tab.
To cancel the label printing and shipment, you should click the "Cancel" button in the Sendcloud section, where you must confirm if you want to cancel the preparation or not.

⚠️ Note: In case the product is a batch, it will be automatically assigned according to the inventory policies you have previously defined for the product, and the batch you need to prepare will appear next to the SKU, below the product name.